About Us

Empowering Lives With Grace

Meet Lucia Hoang, the heart and soul behind With Grace Support Services. Lucia is a Social Worker, Counsellor, and Positive Behaviour Support Practitioner with over 10 years of experience in the community sector supporting young people. She brings her passion and dedication to making a real difference every day, because for Lucia, social work is more than a job—it's a calling. At With Grace, we prioritise person-centred care, open communication, and genuine connections, ensuring everyone feels supported and valued on their journey.

Meet Our Team

Bella Ostrognay

Support Coordinator

Bella is a queer, disabled Support Coordinator who is incredibly passionate about the dignity and respect of all people, in all areas of life. Bella has a degree in Social Science Psychology and uses this knowledge to inform her intersectional approach to working with people. Her lived experience as a disabled person provides unique insight into working with disabled people, as she understands the difficulties and barriers to accessing appropriate supports.

Alex Ashton

Support Coordinator

Alex is a Support Coordinator at With Grace Support, holding a Certificate IV in Disability Support and a Bachelor of Social Sciences (Psychology) from RMIT University. With five years of experience as a support worker, Alex has witnessed the transformative impact that the right supports can have on a person’s life, and is dedicated to helping people with disabilities to experience this change for themselves. Committed to person-centred support, Alex believes that people are the expert in their own lives, and aims to collaborate closely with them to meet their unique needs. Outside of work, Alex prioritizes self-care through yoga and art, believing that a balanced life allows her to be fully present and bring her best self to work each day.

Opening up pathways to growth

Our Core Values

Dignity

Taking a person-centred, strengths-based approach, we empower people to speak, act, and choose with confidence. Everyone has the right to dignity, choice, and independence, and we are dedicated to upholding these principles in every aspect of our support.

Respect

Operating on the principles of anti-discrimination, we strive for equality and equity for those living with disabilities. Each interaction honours individuality and promotes a fair and inclusive environment.

Human Rights

We uphold the rights outlined in the United Nations Convention on the Rights of Persons with Disabilities. By addressing and breaking down environmental barriers, we advocate for each person's rights and self-determination.

Quality

Providing up-to-date, evidence-based practices, we continuously learn and grow with the industry. This commitment ensures we deliver high-quality, relevant support and services, helping our participants achieve their goals.

Take The Next Step With Grace Support

Let's start with a no-obligation chat

We can give you some options to consider and if you feel we're a good fit for your needs, we can organise a meet-and-greet.

With Grace Support

ABN: 89669 086 177

Proudly headquartered in St Kilda and serving communities across Greater Melbourne and regional Victoria.

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245 St Kilda Road

St Kilda VIC 3182

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Accredited social worker with the Australian Association of Social Work (AASW). The AASW Insurance Policy covers AASW members who undertake social work activities.


Please note that With Grace Support is not a crisis service. If you or someone you know is in crisis and needs help immediately, please call 000. If you are not in crisis but feel like you need someone to chat to, you can always contact Beyond Blue on 1300 22 4636 or Life Line on 13 11 14. They also have websites which have awesome resources as needed.

We are dedicated to being effective advocates for people with disabilities, striving to eliminate discrimination in all its forms. We recognise the diverse challenges faced by those at the intersection of multiple systems of discrimination. Together, we commit to creating a more accessible and equitable environment for all.

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