NDIS Specialist Support Coordination
Our Specialist Support Coordination is designed for people with more complex needs. It provides targeted, expert assistance to stabilise supports, navigate barriers, and coordinate multiple services so you can achieve safer, more sustainable outcomes.
We work closely with you, your family, providers, and key stakeholders (health, housing, justice, education, and mainstream services) to put a clear plan in place, reduce risk, and keep supports coordinated, especially during periods of change or crisis.
We offer Specialist Support Coordination face-to-face across Melbourne and virtually across Victoria. For regional participants, we can organise periodic in-person visits where appropriate.
We provide face-to-face services across Melbourne and virtual services throughout Victoria. When helpful, we can arrange scheduled face-to-face catch-ups for regional participants.
Contact us with your NDIS details. We’ll confirm your eligibility and funding, gather background information (with your consent), complete an initial assessment, and create an action plan with clear priorities and next steps.
Participants experiencing complex barriers—such as service breakdowns, multiple providers, behavioural or mental health risks, housing instability, hospital discharge planning, or involvement with child protection/justice—often benefit most from Specialist Support Coordination.
Examples include crisis response and risk mitigation, coordinating Positive Behaviour Support with daily supports, stabilising rosters after repeated provider changes, hospital discharge and step-down planning, tenancy sustainment, and multi-agency case conferencing.
It adds a higher level of expertise and hands-on coordination to manage complex risks and barriers. You get structured case management, stronger collaboration across systems, proactive crisis planning, and ongoing review to keep supports safe, stable, and aligned with your goals.
