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NDIS Specialist Support Coordination

Specialist Support Coordination for Complex Needs

Our Specialist Support Coordination is designed for people with more complex needs. It provides targeted, expert assistance to stabilise supports, navigate barriers, and coordinate multiple services so you can achieve safer, more sustainable outcomes.

What Specialist Support Coordination includes

  • Comprehensive assessment and case mapping
  • Establishing stable service arrangements
  • Crisis planning and risk management
  • Coordinating multiple providers and supports
  • Building collaboration across systems (health, housing, justice, education)
  • Clear escalation pathways and case conferencing
  • Documenting progress and evidence for plan reviews

Who it’s for

Participants with significant or persistent barriers to accessing services, frequent service breakdowns, complex behavioural or mental health needs, co‑existing diagnoses, involvement with child protection or justice systems, or major life transitions such as hospital discharge or changes in accommodation.

Our approach

Practical, hands‑on coordination with a strong clinical and systems lens, proactive communication, clear action plans, regular reviews, and pragmatic problem‑solving to keep supports working together.

Where we offer services

We offer in-person Support Coordination in Melbourne and the Pilbara, and can connect with you virtually anywhere across Victoria or Western Australia.

Frequently Asked Questions

Where do you offer Specialist Support Coordination services?

We offer in-person Support Coordination in Melbourne and the Pilbara, and can connect with you virtually anywhere across Victoria or Western Australia.

How do I get started with Specialist Support Coordination?

Contact us with your NDIS details. We’ll confirm eligibility and funding, gather background information (with your consent), complete an initial assessment, and create an action plan with clear priorities and next steps.

Who can benefit most?

Participants experiencing complex barriers—such as service breakdowns, multiple providers, behavioural or mental health risks, housing instability, hospital discharge planning, or involvement with child protection/justice—often benefit most from Specialist Support Coordination.

How does this differ from regular Support Coordination?

Specialist Support Coordination adds a higher level of expertise and hands‑on coordination to manage complex risks and barriers. You get structured case management, stronger cross‑system collaboration, proactive crisis planning, and ongoing review to keep supports safe, stable, and aligned with your goals.